Privacy Policy

This website (the "Site") including any associated desktop application downloaded to your computer (an "Application") is brought to you by Platform Group Limited ("PGL"). PGL respects the privacy of its customers and Site visitors and strives to protect the security of the personal information it receives.

The services, data and information provided by PGL, on the Irwin platform, company website, and/or through other websites and channels, together with any Applications and any other associated software applications and functionality are collectively referred to herein as the "Products." Use of the Products in connection with the Site is governed by the Terms of Service and any applicable license or other service agreement(s) ("Master Agreement") between PGL and its customer ("Customer").

Collection and Use of Information

We may collect the following information when you use the Site or any services included in the Site:

Profile and Contact Information

We receive the personal information you provide, such as your name, phone number, and email address, when you sign up to use the Site or when you contact us to request a demo of or regarding any Products. In some situations, we may also record your username and/or password information. We use this information in connection with the provision of services via the Site. We may also use this information to contact you regarding our products and services, and, in connection with certain Products, we may send you product-related news and other news and information that we believe may be of interest to you. If you wish to unsubscribe from these communications, please follow the instructions in the communication or contact an Account Manager.

Log Data

Our systems automatically record information such as your Internet Protocol ("IP") address, mobile device identifier, browser type and characteristics, operating system details, language preferences, referring URLs, length of visits, pages viewed, and whether and how frequently you use the Site and various services available through the Site. We use this information to understand users’ preferences, to better serve users, and to improve our Site and our Products.

Aggregate Information

We may collect and use aggregate information regarding use of the Site or about a category of users of the Site, and we may combine that information with other information pertaining to use of the Site and our various Products by you and other users. In addition, we may copy and create derivative works of or otherwise use User-Uploaded Information (defined below) for the purpose of aggregating and anonymizing such User-Uploaded information, such that the anonymized and aggregated information, which will not include any personally identifiable information, may be used by PGL in connection with its provision of Products and for other PGL business purposes.

Employment Opportunities

In connection with a job application or related inquiry, you may provide us with personal information including a resume, cover letter, or similar employment-related materials. This information will be used for the purposes of processing and responding to your application for current and future career opportunities, and to manage any ongoing working relationship.

Cookies and Third-Party Services

We use "cookies," which are small data files that the Site may transfer to your browser. A cookie is a tiny element of data that the website can send to your browser, which may then be stored on your computer or mobile device so we can recognize you when you return. You can find more information about cookies at websites such as www.allaboutcookies.org and www.youronlinechoices.eu. Generally, the cookies we use fall into the following two categories: (i) "strictly necessary cookies" which are essential for you to move around within the Site and for the operation of the Site; and (ii) "performance cookies" which analyze how our users use our Site and monitor Site performance. Within these two categories, we currently use or may use in the future the following types of cookies: (a) session cookies (temporary cookies that expire when you log off the Site or when your session automatically times out) to maintain your session and maintain security and verify details while you use the Site as you navigate from page to page; and (b) persistent cookies (cookies stored on your browser between sessions) to help uniquely recognize you or your browser and remember how you have used the Site.

In addition to cookies that send information to us, the Site may also permit use of cookies to collect information and send it to third parties for analytical purposes, to permit functionality on the Site, or to help with authentication. Our Site may make use of Google Maps, Google Site Search, Microsoft’s Bing Maps, or other third-party services, which may place cookies on your browser and collect IP address and browser data and related information in order to facilitate functionality and to maintain and improve the quality, security and integrity of the third-party services. In some instances, the third-party services may make use of web beacons to help deliver cookies and compile usage information. Data collected by Google’s services is subject to Google’s privacy policy, and data collected by the Microsoft Bing map service is subject to Microsoft’s privacy policy.

In addition, our Site may use analytics features such as services provided by Google Analytics, Ion Interactive, and Daddy Analytics, as well as marketing software tools such as the e-mail tools provided by Marketo. Cookies placed on your browser by such services may collect limited information pertaining to your use of the Site, including traffic and usage data. Use of data collected by analytics services (generally, in aggregate form only) is subject to the service’s privacy policy. Note that Google offers a Google Analytics browser add-on (designed to be compatible only with certain browsers) to provide website visitors the ability to prevent their data from being collected and used by Google Analytics. That add-on may be obtained here: https://tools.google.com/dlpage/gaoptout?hl=en and other privacy controls are available here: www.google.com/analytics/learn/privacy.html.

We do not collect personally identifiable information about your online activities across third‑party websites or online services, and thus the Site does not respond to web-browser "do-not-track" signals or other similar mechanisms. We do not permit our third-party service providers to collect information from this Site for other websites other than as described in the preceding paragraph.

Access Among Users Within the Same Business Account

For many business customers, PGL has incorporated functionality in the Site that shares information among the Customer’s authorized users (which may include "Customer Users," and "Guest Users," each as defined in the Terms of Use) under the same Master Agreement. Depending on the specific functionality that has been implemented, and the permissions granted to the user by the Customer in accordance with the Customer’s Master Agreement, User-Uploaded Information added into the Site by you or another authorized user may be shared with other Customer Users or Guest Users under the applicable Master Agreement. You should be mindful that, where applicable, the default sharing option for User-Uploaded Information is typically "public," and, if you wish to restrict access, you should review any other sharing options made available under the Site for the applicable Customer account. If you have any questions concerning shared access among authorized users within the same business account, you should speak with an account administrator. Also, please note that, with respect to certain Products, a Customer may specify a designated user with special rights to access all User-Uploaded Information within the Customer’s applicable account, including all information uploaded by you as well as your personal information and related activities and that of any other users under the same Customer account. Again, if you have any questions about such access, you should speak with an account administrator.

Custom Audience

We may serve ads on third-party services that are targeted to reach people on those services that are also identified on one of more of our data bases or other individuals with similar interests ("Custom Audience Ads"). This is done by matching common factors between our databases and the databases of the third-party services (such as a hashed email address or other contact information). For instance, we may use such ad services offered by Facebook or Twitter and other Third-Party Services. To withdraw your consent for our use of your information for custom audience purposes on Third Party Services, please contact us at info@platformgroup.ca.

If we use Facebook, Google, Twitter, or other third parties to serve Custom Audience Ads on their services, you should be able to go to your account settings for those services to find out what options offers you to control such ads through those services. We are not responsible for such third parties’ failure to comply with your or our opt-out instructions, they may not give us notice of your opt-outs to our ads that you give them, and they may change their options without notice to us or you.

Information Sharing

Except as set forth in this Privacy Policy and as required or permitted by law, we do not sell or share your personal information with third parties without your consent. We are responsible for personal information that has been transferred to a third party for processing. Those who access or use the Site, including prospective or actual customer users, our employees, consultants and agents, third party service providers and affiliates may have access to personal information.

We may share personal information among affiliates within the PGL family of companies, for purposes of providing the Products and, occasionally, to contact you (subject to any applicable legal requirements) regarding additional products and services that may be of interest to you. In the regular course of business, we provide personal information to our service providers so that they may assist us in connection with operating the Site. We use third parties to host and manage the Site, and to handle payment processing. Our service providers are given the information they need to perform their designated functions, and are not authorized to use or disclose personal information for their own marketing or other purposes.

Your personal information may be maintained and processed by us, our affiliates and other third party service providers in the US or other jurisdictions. In the event that personal information is transferred to the US or other foreign jurisdiction, it will be subject to the laws of that jurisdiction and may be disclosed to or accessed by the courts, law enforcement and governmental authorities in accordance with those laws.

Legal and Compliance

We may use and may provide our service providers or any third party for their use your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise required or permitted by applicable law or legal process. Your personal information may also be disclosed where necessary or desirable for the establishment, in the exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.

Sale of Business

Personal information may be provided to third parties in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of PGL or as part of a corporate reorganization or stock sale or other change in corporate control, including for the purpose of determining whether to proceed or continue with such transaction or business relationship.

Information Security

We are committed to maintaining the security of personal information. We employ reasonable administrative, technical and physical security measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to your personal information to employees and authorized service providers who require access to fulfill their job requirements.

We have personal information retention processes designed to retain personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

User-Uploaded Information

The Site may permit the uploading, posting, storage or viewing of contact information or other content submitted by you or another authorized user under an applicable Master Agreement ("User-Uploaded Information"). You, the Customer and other authorized users are responsible for appropriate handling of any and all User-Uploaded Information in compliance with the applicable Terms of Use and any and all applicable privacy, data security, and other laws and regulations. PGL may access User-Uploaded Information for the purpose of addressing a system, security, or support issue, or a suspected violation of our Terms of Use, and as otherwise necessary or appropriate in connection with PGL’s provision of Products.

Important Note Regarding Database Information

As part of its services, PGL collects, licenses and uses information regarding individuals and companies in the financial and investment community. It is possible that you and some of your contacts may be part of the financial and investment community, and information about you and some of your contacts may appear in our licensed databases, including the PGL Databases. Please be assured that individual entries in our licensed databases, including the PGL Databases, are independently collected by the PGL research department and do not come from data that is received from users’ use of our Site.

Access to Personal Information and Withdrawal of Consent

You have the right to access, update and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in other personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records and may restrict access to personal information as required or permitted by applicable law or legal process.

You may withdraw or modify your consent at any time, subject to legal and contractual restrictions, provided that reasonable notice is given to us. If you withdraw your consent to receive information regarding certain products, publications, services or events being offered by us, you may not be made aware of same. Refusal or withdrawal of consent from collection of personal information may result you not being access to the Site.

Third Party Websites

The Site may contain links to other websites that are not owned or controlled by us. We have no control over, do not review and are not responsible for the privacy policies of or content displayed on such other websites. When you click on such a link, you will leave our service and go to another site. During this process, another entity may collect personal information from you.

Updates to the Privacy Policy

We may update this Policy from time to time as required to reflect changes to our privacy practices. We encourage you to periodically review this page for the latest information on our privacy practices.

How to Contact Us

Your questions, comments and feedback are very important to us. For privacy-related issues, please contact us at info@platformgroup.ca