At Irwin, we pride ourselves on creating software that is both valuable and delightful for our customers to use. We take our feedback from customers very seriously, and use that feedback to improve our offerings and deliver a best in class experience for our customers.
This year we’ve received a great deal of customer feedback on G2, a leading software and SaaS review platform. G2’s quarterly reports outline top performing software based on customer satisfaction and market share. G2 uses reports from verified customers as well as information such as market share, seller size, and social impact to evaluate top performers across various industries.
We’re thrilled to share that Irwin has been named a High performer in the Financial Research Category, Winter 2022! From G2:
"Irwin has been named a High Performer product based on having high customer Satisfaction scores. 92% of users rated it 4 or 5 stars, 100% of users believe it is headed in the right direction, and users said they would be likely to recommend Irwin at a rate of 88%. Irwin is also in the Financial Analytics, Investor Reporting, and Investor Relationship Management categories.”
We’re thrilled to receive this recognition, and we wanted to highlight some of the customer feedback we’re most proud of:
Irwin makes my job easier by combining investor research and my IRM within a straightforward tool. The Irwin team has been very responsive when I have questions, and they have been proactive in showing me new features as they are developed. They genuinely listen to user feedback and regularly add updates and features to meet the needs of users.
SVP Investor Relations & Treasurer
Enterprise (> 1000 emp.)
Irwin's support team is very helpful at finding solutions within their software or taking comments back to make future changes to the platform. It feels very much like a working relationship, so the more you understand about what your organization needs, the more help Irwin can provide.
Mid-Market (51-1000 emp.)
If you're tired of wasting time on an IRM and targeting platform that doesn't deliver useful and actionable results, and you want a user experience similar to your consumer experiences, Irwin is the place to be! Plus, everyone at Irwin is just so nice!
Small-Business (50 or fewer emp.)